Customer care
A few things to know.
How often should I perform the full hammam ritual?
Adjust your ritual to your skin and each product’s directions. Use gentle movements and allow more time between exfoliations if your skin is sensitive.
Where do your ingredients come from?
Find ingredient origin information on each product page. Our team is here to answer your questions.
Are the products suitable for sensitive skin?
Read each product’s precautions and directions. Patch test before use and seek advice if you are unsure.
How do I choose an essential?
Browse the skin types, ingredients and directions on each product page. Introduce products gradually and patch test before use.
Where can I find delivery and returns details?
Visit our delivery and returns page. Final terms will be confirmed by the store.
Shipping & returns